Privacy Policy

Your privacy and data protection are our top priorities

SewaEZ Car Rental – Privacy Policy

Effective Date: 25 July 2025

At SewaEZ Car Rental, we value your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us, whether through our website, WhatsApp, or other communication channels.

Information We Collect

When you use our services, we may collect the following information:

Personal details:Name, phone number, email address, and WhatsApp number.

Booking details:Vehicle type, rental period, pickup and return locations, payment preferences.

Device/usage data:When you browse our website, basic technical details like IP address, browser type, and usage patterns may be logged.

How We Use Your Information

We use the information we collect for the following purposes:

To confirm and manage your booking.

To communicate with you regarding your reservation (via WhatsApp, phone, or email).

To process payments and provide invoices/receipts.

To improve our website, services, and customer experience.

To comply with applicable laws and regulations.

Sharing of Information

We respect your privacy. Your personal information will not be sold, rented, or shared with third parties except in these situations:

When required by law or government authorities.

With trusted service providers who help us deliver our services (e.g., payment processors, IT support).

To protect the rights, property, or safety of SewaEZ Car Rental, our customers, or others.

Data Retention

We keep your personal data only as long as necessary:

Booking records:kept for compliance and accounting purposes.

Communication records:may be retained to assist with customer support or dispute resolution.

Once no longer needed, data will be securely deleted.

Your Rights

You have the right to:

Request access to your personal data.

Request corrections if your data is inaccurate.

Request deletion of your data, where applicable.

Withdraw consent to certain uses of your data.

To exercise your rights, please contact us using the details below.

Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or misuse. However, no online transmission or storage system is 100% secure.

Cookies & Tracking

Our website may use cookies or similar technologies to enhance user experience and improve performance. You may disable cookies in your browser settings, but some features may not work properly.

Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the "Effective Date" noted at the top.

Questions About This Policy?

If you have any questions about this Privacy Policy or how we handle your personal information, please don't hesitate to contact us.

+60 11-7275 5753

hello@sewaez.com

WhatsApp Us

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